Ervin PT
Robin Hill

Robin Hill
Client Care Coordinator
I grew up in Union County where I aslo graduated from Union County High School in 2007. I earned my certificate in Medical Billing in 2014 and that helps me in my day to day with my job! I have a strong background in customer service, with experience in providing exceptional support, addressing customer needs, and ensuring a positive experience.
Core Values:
- Honesty, Integrity, and Compassion
Favorite Quote
“I can do all things in Christ who strengthens me.” – Philippians 4:13
What’s Robin Watching, Reading or Listening To?
- National Lampoon’s Christmas Vacation (Movie)
- Outer Banks (TV Series)
- Pride and Prejudice (Book)
My responsibilities include scheduling appointments, handling cancellations, and optimizing provider schedules. I verify insurance coverage, obtained necessary authorizations, and processed patient intake paperwork. I am passionate about helping patients overcome obstacles to care to ensure they receive the treatment they deserve .
I love working at EPT because management is incredibly supportive, fostering a positive work environment. The company upholds strong values that align with my own, emphasizing respect, integrity, and high-quality patient care.
In my free time, I enjoy spending quality time with my husband, our two kids, and our dog, Charley. I also enjoy spending time outdoors, gardening, reading, and being active.