Ervin PT

Robin Hill

Robin Hill

Client Care Coordinator

I grew up in Union County where I aslo graduated from Union County High School in 2007. I earned my certificate in Medical Billing in 2014 and that helps me in my day to day with my job! I have a strong background in customer service, with experience in providing exceptional support, addressing customer needs, and ensuring a positive experience.

Core Values:

  • Honesty, Integrity, and Compassion

Favorite Quote

“I can do all things in Christ who strengthens me.” – Philippians 4:13

What’s Robin Watching, Reading or Listening To?
  • National Lampoon’s Christmas Vacation (Movie)
  • Outer Banks (TV Series)
  • Pride and Prejudice (Book)

My responsibilities include scheduling appointments, handling cancellations, and optimizing provider schedules. I verify insurance coverage, obtained necessary authorizations, and processed patient intake paperwork. I am passionate about helping patients overcome obstacles to care to ensure they receive the treatment they deserve .

I love working at EPT because management is incredibly supportive, fostering a positive work environment. The company upholds strong values that align with my own, emphasizing respect, integrity, and high-quality patient care.

In my free time, I enjoy spending quality time with my husband, our two kids, and our dog, Charley. I also enjoy spending time outdoors, gardening, reading, and being active.